ERP system selection
ERP system selection
The customer: a medium-sized industrial company with around 60 employees. They had previously worked with individual programming and became heavily dependent on an external programmer. The previous software solution was also not expandable or maintainable. The time until the order was confirmed took over a week.
Goal of the owner family
Automation of pricing and automatic configuration support. Elimination of duplication of work.
Digitization of processes in administration. Order confirmation within one day.
Our task
Process analysis ACTUAL-TARGET. Carrying out an ERP system selection.
Methodical support of key users in project work. Conducting workshops. Support during system implementation.
Owner’s conclusion
"Our customers now receive our order confirmations on the same day. We never thought it was possible that our special requirements could be reflected in standard software.
We are glad that you accompanied us professionally in this process. What were initially very abstract processes became clear and understandable for us.
You also managed to coordinate with the software manufacturer’s consultants on an equal footing.”
Our summary
“To work successfully as a consultant in an owner-managed company, you need tact and a special personal attitude.
And let's not kid ourselves: the length of time it takes to select and implement an IT system surprises anyone who experiences it for the first time."
